We're a small team in Austin. We read every message.
The fastest way to reach a real person at Nayna is by email. We typically respond within one business day.
How do I log in?
Nayna uses phone number verification. Enter your phone number and we'll text you a 6-digit code. No passwords to remember.
I'm not receiving my verification code. What should I do?
Check that you've entered the correct number (including country code). Wait 60 seconds and request a new code. If you still don't receive it, email
[email protected] with the phone number you're trying to use.
My business is listed but I didn't add it. Can I claim it?
Yes. Many beauty businesses in Austin are already on Nayna based on public data. Open the app, find your listing, and tap "Claim this profile." We review every claim manually and typically respond within 24 hours.
My business is listed and I want it removed.
Email
[email protected] with the listing name and address. We'll remove it within one business day.
How do I leave a review?
Visit the artist's profile and tap "Write a review." You can include photos and choose whether your review is public, visible only to friends, or private to the artist.
How do I delete my account?
Open the app, go to Profile → Settings → Delete Account. This is permanent and removes your profile from public view immediately. If you're having trouble, email
[email protected] and we'll handle it for you.
What information does Nayna collect about me?
See our
Privacy Policy for the complete answer. The short version: your phone number, what you choose to share publicly, and the bookings you make. We do not sell personal data.
Is Nayna available outside Austin?
Right now we're focused on Austin and the surrounding metro. We'll expand to other cities based on demand. Let us know where you'd like to see us next:
[email protected].
Where are you based?
Nayna is an independent company based in Austin, Texas.